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1.1 These Terms & Conditions ("Terms", "Terms & Conditions" or "Agreement") govern:
1.2 The Website is owned and operated by Balaji Aurica, having its principal place of business at 21 Manek Manor, Hill Road, Bandra West, Mumbai, Maharashtra, India ("Balaji Aurica", "Company", "we", "us" or "our").
1.3 Please read these Terms carefully before registering, accessing or using the Website or placing an Order.
1.4 By accessing the Website, registering for an account, placing an Order or otherwise using the services provided through the Website, you agree to be bound by these Terms and the Policies incorporated into them.
1.5 If you do not agree to these Terms, you should not register for an account, place an Order or use the Website.
For the purposes of these Terms:
"Account" means the customer account created on the Website following successful registration and mobile OTP verification.
"Balaji Aurica", "we", "us" or "our" means the entity operating the Website and selling Products through it.
"Buyback Policy" means the separate Balaji Aurica policy governing the purchase of eligible precious-metal Products by Balaji Aurica from customers, where such policy is published and applicable.
"Customer", "you" or "your" means an individual or legal entity accessing the Website or purchasing Products from Balaji Aurica.
"Order" means a request submitted by a Customer to purchase one or more Products through the Website.
"Order Confirmation" means the electronic confirmation issued by Balaji Aurica confirming acceptance of an Order or relevant part thereof.
"Product" means any gold, silver, bullion, coin, bar or other precious-metal product offered for sale through the Website.
"Policies" means the Privacy Policy, Shipping Policy, Buyback Policy, where applicable, and any other policy expressly incorporated into these Terms.
"Price Lock" means the point at which the applicable price of a Product is successfully locked or confirmed for a particular transaction in accordance with the Website's transaction process.
"Shipping Policy" means the separate Balaji Aurica policy governing shipping, dispatch, delivery, transit, insurance, delivery verification and related matters.
"Transaction" means a completed purchase or, where applicable, a completed buyback/sellback transaction.
"Website" means the Balaji Aurica website, including its webpages, product catalogue, Account area, shopping cart, checkout, payment interface and associated digital services.
3.1 Registration on the Website will be completed through a mobile OTP-based authentication process.
3.2 Before completing registration, the Customer will be required to affirmatively acknowledge acceptance of these Terms by selecting the applicable checkbox presented during registration.
3.3 The acceptance checkbox will contain a hyperlink through which the Customer may access and review the complete Terms before completing registration.
3.4 Where separately applicable, the Customer may also be required to acknowledge or accept the Privacy Policy and other Policies through the relevant hyperlink or checkbox.
3.5 By selecting the applicable acceptance checkbox and completing registration, the Customer confirms that:
3.6 Balaji Aurica may retain an electronic record of acceptance, including the relevant date, time, Account information and version of the Terms accepted.
3.7 Such electronic records may be relied upon as evidence of acceptance to the extent permitted by applicable law.
4.1 The Website and Products are available only to persons who are at least eighteen (18) years of age and legally competent to enter into a binding contract under applicable Indian law.
4.2 Persons who are legally incompetent to contract are not permitted to use the Website or purchase Products.
4.3 Where a Customer is a company, LLP, partnership, trust or other legal entity, the individual placing an Order represents and warrants that he or she is duly authorised to act on behalf of that entity.
4.4 Customers accessing the Website from outside India are responsible for ensuring compliance with any laws applicable to them in their jurisdiction.
5.1 Customers may be required to create an Account to access certain Website functions or place Orders.
5.2 You must provide accurate, complete and current information during registration and keep such information updated.
5.3 You are responsible for the accuracy of your name, mobile number, email address, billing details, delivery address and other information supplied to Balaji Aurica.
5.4 You must not:
5.5 You are responsible for maintaining the confidentiality and security of your Account credentials and for activities undertaken through your Account.
5.6 If you suspect unauthorised access to your Account, you must promptly notify Balaji Aurica.
5.7 Balaji Aurica may suspend, restrict or terminate an Account where it reasonably believes that:
6.1 Balaji Aurica seeks to provide accurate and current information concerning Products displayed on the Website.
6.2 Product information may include:
6.3 Product photographs and other visual representations are provided for identification and presentation purposes. Minor variations in packaging, presentation or other non-material characteristics may occur.
6.4 The Product description, specifications, Order Confirmation and invoice applicable to a particular Order shall be the principal reference for the Product supplied.
6.5 Balaji Aurica may change Product availability, packaging, presentation, specifications or catalogue information from time to time, subject to Orders already accepted.
6.6 Where a Product is accompanied by a certificate, assay card, serial number or other authenticity/traceability documentation, the same may form part of the Product documentation.
7.1 Balaji Aurica shall supply Products according to the description, purity, weight and other material specifications stated for the relevant Product.
7.2 Where Products are supplied by recognised manufacturers, refiners, mints or other authorised sources, the applicable manufacturer/refiner documentation and certification may accompany the Product.
7.3 Where a Product carries a unique serial number, certificate or other traceability identifier, the relevant information may be recorded against the Order.
7.4 Balaji Aurica shall not be responsible for representations made by unauthorised third parties concerning a Product which are inconsistent with the Product description published by Balaji Aurica.
7.5 Nothing in these Terms limits any mandatory remedy available to a Customer where a Product is materially different from what was ordered, defective, deficient, spurious or otherwise not as represented.
8.1 Gold and silver prices are market-sensitive and may change frequently, including multiple times during a single day.
8.2 The price displayed for a Product may reflect the applicable precious-metal value together with the relevant spread, making/fabrication charges, taxes and other applicable charges, as separately disclosed.
8.3 Prices displayed on the Website are subject to change until the applicable transaction price is successfully locked or confirmed.
8.4 Unless expressly stated otherwise, a Product listing or displayed price constitutes an invitation to the Customer to place an Order and does not, by itself, constitute final acceptance of an Order by Balaji Aurica.
8.5 The applicable price becomes binding for a transaction when the Website successfully completes the applicable Price Lock and the Order is accepted by Balaji Aurica.
8.6 Customers acknowledge that the market price of precious metals may rise or fall immediately after a transaction is completed.
8.7 Balaji Aurica does not guarantee that the market value of any Product will increase after purchase.
9.1 Where the Website provides a Price Lock facility, the Customer must complete the applicable transaction steps within the period specified by the Website.
9.2 A Price Lock may expire if the Customer does not complete the transaction within the prescribed period.
9.3 If a Price Lock expires before the transaction is completed, the Customer may be required to proceed at the then-current price.
9.4 Once the applicable Price Lock has been successfully completed, payment has been successfully received and the Order has been accepted by Balaji Aurica, the applicable bullion transaction shall be binding, subject to these Terms and applicable law.
9.5 A Customer may not seek to cancel or reject a completed bullion transaction solely because the market price subsequently changes.
9.6 Balaji Aurica shall not be liable for any gain that the Customer might have made had the Customer purchased the Product at a later or earlier market price.
10.1 By submitting an Order, you make an offer to purchase the relevant Product(s) at the price and on the terms applicable to the transaction.
10.2 Submission of an Order does not, by itself, constitute acceptance by Balaji Aurica.
10.3 An Order shall be subject to successful:
10.4 Balaji Aurica may accept an Order in full or in part.
10.5 Balaji Aurica may impose reasonable limits on the quantity, value or frequency of Orders, including limits applicable to particular Products, Accounts, payment instruments or delivery addresses.
11.1 Balaji Aurica reserves the right to decline, suspend or cancel an Order, in whole or in part, including where:
11.2 Where an accepted Order is cancelled by Balaji Aurica and payment has already been received, Balaji Aurica shall ordinarily refund the amount received for the cancelled Order in accordance with its applicable refund process and applicable law.
11.3 Where a transaction is cancelled due to circumstances attributable to the Customer, the applicable consequences shall be determined in accordance with these Terms, the Shipping Policy and applicable law.
12.1 Because bullion prices are linked to prevailing market prices, a completed bullion transaction is final and binding.
12.2 Once the applicable price has been locked/confirmed, payment successfully received and the Order accepted, the Customer cannot cancel the transaction merely because:
12.3 This Clause is subject to any mandatory rights or remedies that cannot lawfully be excluded.
13.1 Balaji Aurica does not offer a general return or exchange facility for bullion Products.
13.2 A bullion Product cannot ordinarily be returned or exchanged merely because of a change of mind or subsequent movement in the market price.
13.3 Nothing in these Terms shall exclude or restrict any remedy that a Customer is entitled to under applicable law where the Product is:
13.4 Where a return, replacement or refund is permitted, Balaji Aurica may require the Product to be returned in accordance with the applicable procedure and may require the original packaging, invoice, certificate, serial-number documentation and other relevant materials.
13.5 Claims relating to damaged, tampered, incorrect or disputed deliveries must be raised in accordance with the applicable Shipping Policy.
14.1 Payment must be made through the payment methods made available by Balaji Aurica.
14.2 Unless otherwise expressly stated, payments shall be made in Indian Rupees.
14.3 The Customer represents that the payment instrument used for the transaction is lawfully available for the Customer's use.
14.4 Balaji Aurica may use third-party payment service providers, including payment gateways and banks, to process payments.
14.5 Payment is considered successfully received only when confirmation is received through the applicable payment system.
14.6 Initiation of a payment instruction does not by itself constitute successful payment or acceptance of an Order.
14.7 If an amount is debited from the Customer but the transaction is not successfully completed, Balaji Aurica shall process the applicable refund through the relevant payment/refund process.
14.8 Payment gateway charges, bank charges or other transaction costs shall be treated in accordance with the applicable transaction terms and the disclosures presented to the Customer.
15.1 Customers shall provide PAN and other information wherever required under applicable law or Balaji Aurica's applicable compliance procedures.
15.2 Balaji Aurica may electronically verify PAN information through authorised verification service providers, including Easebuzz or another authorised service provider engaged for this purpose.
15.3 Where electronic PAN verification is used, the Customer may be required to enter the PAN number, following which the PAN may be electronically authenticated and the relevant customer information reconciled against the verification result.
15.4 A Customer shall not ordinarily be required to upload a photograph or scanned copy of the PAN card merely for the purpose of routine electronic PAN verification, unless such document is otherwise required.
15.5 Balaji Aurica reserves the right to request a copy of the PAN card or other government-issued identification where:
15.6 For transactions where PAN is required to be quoted under applicable law, the verified PAN may be recorded against the relevant transaction and maintained as part of Balaji Aurica's transaction records.
15.7 The Customer authorises Balaji Aurica and its authorised service providers to conduct reasonable verification necessary to process Orders and comply with applicable legal and regulatory requirements.
15.8 The Income-tax Rules, 2026 contain specific PAN requirements for certain transactions, including specified sale/purchase transactions exceeding ₹2 lakh per transaction. The applicable legal requirement shall prevail over any Website procedure. (incometax.gov.in)
16.1 Applicable GST, taxes, duties, levies and other statutory charges shall be charged or collected as required by applicable law.
16.2 The total transaction price and applicable compulsory charges shall be disclosed to the extent required by law.
16.3 Customers shall provide any information required for invoicing, tax reporting, PAN verification or other statutory purposes.
16.4 Balaji Aurica may collect, deduct, withhold or report amounts where required by applicable law.
16.5 Customers remain responsible for obtaining independent professional tax advice concerning their own tax position, including any tax implications arising from the purchase, ownership or subsequent sale of precious metals.
17.1 Delivery shall be governed by the Balaji Aurica Shipping Policy, which forms an integral part of these Terms.
17.2 The standard estimated domestic delivery period is five (5) working days, subject to the terms of the Shipping Policy and circumstances that may affect delivery.
17.3 For calculating the estimated delivery period:
17.4 Balaji Aurica generally endeavours to dispatch accepted Orders within three (3) working days from T0, subject to successful payment, verification, Product availability, operational requirements and other applicable conditions.
17.5 The three-working-day dispatch period is an operational target and the five-working-day delivery period is an estimated delivery timeline, not an unconditional guarantee.
17.6 Delivery following dispatch is undertaken through Sequel Logistics, Balaji Aurica's designated delivery partner, subject to the applicable Shipping Policy.
17.7 Balaji Aurica has an API integration with Sequel Logistics through which shipment and delivery-status information may be received and displayed through the Customer's My Account section.
17.8 Depending upon the communication facilities made available by Sequel Logistics, delivery updates may also be communicated through SMS, mobile notifications, email or other electronic channels.
17.9 Customers are responsible for ensuring that their registered mobile number, email address and delivery details are accurate and accessible.
17.10 The detailed provisions relating to:
shall be governed by the Shipping Policy.
18.1 The Customer must provide a complete and accurate delivery address and contact information.
18.2 Balaji Aurica shall not be responsible for delivery failure caused by incorrect or incomplete information supplied by the Customer, subject to applicable law.
18.3 Additional costs resulting from Customer-caused delivery failures, including re-delivery, return-to-origin, storage or other logistics costs, may be charged to the Customer where permitted under the Shipping Policy and applicable law.
18.4 Customers may be required to provide identification or other information at the time of delivery in accordance with the Shipping Policy.
18.5 Orders may not be delivered to multiple destinations unless the Website expressly provides such facility.
19.1 Customers should inspect the external condition of the shipment upon delivery.
19.2 Where the Shipping Policy specifies a procedure for visibly damaged or tampered packages, the Customer must follow that procedure.
19.3 Customers should not accept a shipment in circumstances where the Shipping Policy specifically requires refusal of a visibly compromised shipment.
19.4 Any suspected tampering, damage, shortage or incorrect Product should be reported promptly through the prescribed customer-support process.
19.5 Failure to comply with the applicable delivery inspection procedure may affect investigation or claims through logistics or insurance providers, subject to applicable law.
19.6 Detailed claims procedures and timelines shall be governed by the Shipping Policy.
20.1 Where Balaji Aurica offers a buyback/sellback facility, such transactions shall be governed by the Balaji Aurica Buyback Policy applicable at the time of the proposed buyback.
20.2 The purchase of a Product from Balaji Aurica does not, by itself, create an unconditional obligation on Balaji Aurica to repurchase that Product.
20.3 Buyback eligibility may depend upon:
20.4 The buyback price shall be determined in accordance with the applicable Buyback Policy and the market conditions prevailing when the buyback transaction is completed.
20.5 Balaji Aurica may require verification of the Product before accepting a buyback transaction.
20.6 Any applicable deductions, verification charges, handling charges, payment charges or other adjustments shall be disclosed in accordance with the Buyback Policy.
21.1 Balaji Aurica is a seller/dealer of physical precious-metal Products.
21.2 Balaji Aurica does not, merely by selling Products or publishing information on the Website, provide personalised financial, investment, securities or tax advice.
21.3 Precious-metal prices are subject to market fluctuations and may rise or fall substantially.
21.4 The Customer acknowledges that:
21.5 Customers should make their own assessment and obtain independent professional advice where necessary before making financial decisions.
22.1 The Website uses electronic systems for Product pricing, Order processing, payment and transaction management.
22.2 Market prices may be obtained from external pricing sources, market-data feeds or other systems.
22.3 Internet connectivity, telecommunications, payment gateways, market-data feeds, hosting infrastructure, APIs and other technology may occasionally experience interruptions or errors.
22.4 Balaji Aurica shall not be responsible for an inability to process an Order caused solely by a failure outside its reasonable control, subject to applicable law.
22.5 Pricing, Product-description, typographical, technical or system errors may occur.
22.6 Where an Order is affected by an obvious or material error, Balaji Aurica may, subject to applicable law:
22.7 Balaji Aurica may also decline to confirm a transaction where unusual market conditions, system instability, market-data disruption or other circumstances make it impracticable to execute the transaction reliably.
23.1 Balaji Aurica may conduct reasonable fraud-prevention, transaction-monitoring and customer-verification checks.
23.2 Balaji Aurica may suspend, reject or cancel an Order where it reasonably suspects:
23.3 Balaji Aurica may request additional information or documents before accepting or fulfilling an Order.
23.4 Where required by law, Balaji Aurica may disclose information to government authorities, law-enforcement agencies, regulators, banks, payment service providers or other authorised entities.
23.5 Balaji Aurica may retain transaction, verification and compliance records for the period required by applicable law and its internal record-retention requirements.
The Customer agrees:
You must not:
26.1 Customers must not attempt to access restricted areas, servers, databases, systems or information without authorisation.
26.2 Customers must not probe, scan or test Website vulnerabilities or security mechanisms without prior written permission.
26.3 Customers must not interfere with the Website or any connected network or system.
26.4 Suspected security vulnerabilities or unauthorised activity should be reported promptly to Balaji Aurica.
26.5 Balaji Aurica may investigate suspected security incidents and cooperate with relevant authorities where appropriate.
27.1 All intellectual property contained in or associated with the Website, including:
is owned by or licensed to Balaji Aurica or its respective licensors.
27.2 Customers receive only a limited, revocable, non-exclusive and non-transferable right to access and use the Website for lawful purposes.
27.3 No intellectual-property rights are transferred to a Customer through access to or purchase from the Website.
27.4 Customers must not reproduce, republish, modify, distribute, commercially exploit, reverse engineer, scrape or create derivative works from Website content without appropriate authorisation, except where permitted by law.
28.1 Customers may submit reviews, comments, feedback, suggestions or other content through channels provided by Balaji Aurica.
28.2 The Customer represents that such content:
28.3 By submitting content, the Customer grants Balaji Aurica a non-exclusive, royalty-free, worldwide licence to use, reproduce, publish, display, adapt and distribute that content for legitimate business, customer-service, promotional or Website-improvement purposes, subject to applicable privacy law.
28.4 Balaji Aurica may moderate, decline to publish, edit or remove submissions that it reasonably considers inappropriate or inconsistent with these Terms.
28.5 Balaji Aurica is not obliged to publish or respond to every submission.
29.1 The collection, use, storage, processing and disclosure of personal information are governed by the separate Balaji Aurica Privacy Policy.
29.2 The Privacy Policy forms an integral part of these Terms.
29.3 Balaji Aurica may use authorised third-party service providers for:
29.4 Information may be shared with such providers to the extent reasonably necessary to provide the relevant service, protect the Website, fulfil Orders or comply with applicable law.
29.5 The Privacy Policy shall contain the detailed provisions concerning personal-data processing, rights, retention, security, grievance mechanisms and related matters.
29.6 Balaji Aurica shall update its privacy framework as required by applicable data-protection law. The Digital Personal Data Protection Rules, 2025 have been notified with a phased commencement framework, and the applicable provisions will be reflected in Balaji Aurica's Privacy Policy and operational processes as they come into force. (meity.gov.in)
30.1 The Website may contain integrations with or links to third-party websites and services.
30.2 Such third parties may include payment providers, banks, PAN/KYC verification providers, logistics providers, technology providers and other service providers.
30.3 Third-party services may be subject to their own terms and privacy policies.
30.4 Balaji Aurica does not control independent third-party websites and shall not be responsible for their independent content, availability or policies, except as required by applicable law.
31.1 Balaji Aurica endeavours to keep the Website available and functional but does not guarantee uninterrupted or error-free access.
31.2 The Website may occasionally be unavailable because of:
31.3 To the maximum extent permitted by applicable law, the Website and its informational content are provided on an "as available" basis.
31.4 Balaji Aurica does not guarantee that every item of Website content will always be complete, current or free from typographical or technical errors.
31.5 Nothing in this Clause excludes a representation, warranty or statutory right that cannot lawfully be excluded.
32.1 To the maximum extent permitted by applicable law, Balaji Aurica shall not be liable for indirect, incidental, special, consequential or punitive losses arising from the use of the Website or purchase of Products.
32.2 This may include loss of anticipated profits, business opportunities or market gains, except where such exclusion is prohibited by law.
32.3 Balaji Aurica shall not be liable for a Customer's loss arising solely from subsequent fluctuations in the market price of precious metals.
32.4 Subject to applicable law, Balaji Aurica's aggregate liability in respect of a particular transaction shall ordinarily not exceed the amount actually paid by the Customer for the affected Product.
32.5 Nothing in these Terms shall:
33.1 To the extent permitted by applicable law, the Customer agrees to indemnify and hold harmless Balaji Aurica, its officers, employees, agents and service providers against claims, losses, liabilities, costs and expenses arising from:
33.2 This indemnity shall not apply to the extent the relevant loss results from Balaji Aurica's own breach, fraud, negligence or wilful misconduct.
34.1 Balaji Aurica shall not be liable for delay, interruption or failure to perform an obligation caused by circumstances beyond its reasonable control ("Force Majeure Event").
34.2 Force Majeure Events may include:
34.3 A Force Majeure Event may result in delay beyond the estimated delivery timeline.
34.4 Where a Force Majeure Event materially affects an accepted Order, Balaji Aurica may delay, suspend, modify or cancel the affected transaction, subject to applicable law.
34.5 Where an affected Order is cancelled and payment has already been received, the applicable refund shall be processed in accordance with the circumstances, applicable refund process and applicable law.
35.1 Balaji Aurica may suspend or terminate an Account where:
35.2 Suspension or termination of an Account shall not automatically extinguish obligations already accrued before termination.
35.3 Orders already accepted before termination shall remain subject to the applicable transaction terms unless cancelled in accordance with these Terms or applicable law.
35.4 Provisions which by their nature are intended to survive termination, including provisions concerning intellectual property, liability, indemnification, dispute resolution and accrued payment obligations, shall survive termination.
36.1 Balaji Aurica shall maintain a customer grievance mechanism in accordance with applicable law.
36.2 Customers may submit complaints through:
Email: info@balajiaurica.com
Customer Support: +91-852-852-35-35
Grievance Officer: Pranay R Ramkrishnan
Address: 21 Manek Manor, Hill Road, Bandra West, Mumbai -400050. Above A. S. Motiwala Jewellers.
36.3 A complaint may be assigned a reference or ticket number to enable the Customer to track its status.
36.4 Balaji Aurica shall endeavour to address complaints within the timelines required by applicable law.
36.5 Complaints concerning delivery, tampering, damage, loss or logistics shall also be subject to the procedures specified in the Shipping Policy.
36.6 The existence of a grievance mechanism does not restrict any statutory right available to a Customer.
37.1 The following Policies form part of these Terms:
37.2 The Policies shall be accessible through hyperlinks on the Website.
37.3 The relevant Policy may also be presented to the Customer during registration, checkout or the relevant transaction process.
37.4 The Customer is responsible for reviewing the applicable Policies before using the relevant service.
37.5 A Policy may contain more detailed requirements concerning its specific subject matter.
37.6 If a specific Policy conflicts with these Terms concerning a matter expressly governed by that Policy, the specific Policy shall prevail to the extent of that conflict, unless applicable law requires otherwise.
37.7 The Terms and applicable Policies shall be read together to create a consistent contractual framework.
38.1 Customers consent to receiving transaction and service-related communications electronically.
38.2 Such communications may include:
38.3 Communications may be delivered through the Website, My Account, SMS, mobile notifications, email or other electronic mechanisms.
38.4 Customers are responsible for maintaining accurate contact information and ensuring that communications can be received.
38.5 Electronic records of Orders, payments, acceptances, communications, verifications and transactions may be relied upon by Balaji Aurica to the extent permitted by applicable law.
39.1 Balaji Aurica may modify these Terms from time to time to reflect:
39.2 The latest version shall be published on the Website with the applicable "Last Updated" date.
39.3 Changes shall generally apply prospectively.
39.4 The Terms applicable to an Order already accepted shall not be retrospectively altered to the Customer's detriment except where required by law or expressly agreed.
39.5 Continued use of the Website after updated Terms become effective constitutes acceptance of the revised Terms for future use of the Website.
40.1 If any provision of these Terms is held to be unlawful, invalid or unenforceable, the remaining provisions shall continue in full force and effect.
40.2 The affected provision shall be enforced to the maximum extent legally permissible.
41.1 A delay or failure by Balaji Aurica to exercise any right under these Terms shall not constitute a waiver.
41.2 A waiver shall be effective only if expressly made in writing by Balaji Aurica.
42.1 The Customer may not assign or transfer rights or obligations under these Terms without Balaji Aurica's prior written consent.
42.2 Balaji Aurica may assign or transfer its rights and obligations in connection with a restructuring, merger, sale of business, transfer of assets or similar transaction, subject to applicable law.
43.1 These Terms, together with the applicable Policies, Order Confirmation and invoice, constitute the agreement between the Customer and Balaji Aurica concerning the relevant Website use and Transaction.
43.2 They supersede prior representations or understandings concerning the same subject matter, except where expressly incorporated or required by law.
43.3 No oral representation shall modify these Terms unless confirmed by an authorised representative of Balaji Aurica in writing.
44.1 These Terms shall be governed by and construed in accordance with the laws of India.
44.2 Subject to mandatory statutory rights and jurisdiction available to a Customer under applicable law, disputes arising out of or relating to these Terms or Transactions shall be subject to the jurisdiction of the competent courts in Mumbai, Maharashtra.
44.3 Nothing in these Terms prevents a Customer from exercising any mandatory statutory right to approach a competent consumer commission, court, regulator or other authority having jurisdiction under applicable law.
45.1 Nothing contained in these Terms is intended to deprive a Customer of any right, remedy, protection or recourse that cannot legally be excluded under applicable law.
45.2 Where any provision of these Terms is inconsistent with a mandatory statutory requirement, the mandatory statutory requirement shall prevail to the extent of the inconsistency.
45.3 These Terms shall otherwise remain enforceable to the maximum extent permitted by law.
For questions concerning these Terms & Conditions, Orders or Website services:
By selecting the applicable checkbox during registration and completing mobile OTP-based registration, and by subsequently using the Website or placing an Order, you acknowledge that:
Regards,
Pranay R Ramkrishnan